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Resetting Your Password

You can reset your password from the login page.

  1. From the login page, click on “Forgot Password?”
  2. Enter your email address in the window
  3. Check your email inbox for instructions to reset your password. Don’t forget to check your Spam/Junk folder just in case!

Ad Package Information

Ad Features

Our ads offer the following features.

  • Ad Type – this is the type of ad purchased: featured, premium, or basic
  • Ad Duration – this is the length of time that your ad will be active on our site
  • Total Ads – this is the number of ads included in the purchase
  • Featured Upgrade – this allows you to upgrade your ad from a basic ad to a featured ad
  • Bump-ups – this allows you to move your ad to the top of the listings as if it were a brand new ad
  • Image Limit  – this is the number of images allowed in your listing. All paid ads come with an unlimited number of images
  • Video URL – this allows you to add a video link with your ad listing. All paid ads allow video linking.
  • Social Media Promotion – ads with social media promotion included will be posted to our social media sites
  • Custom Tags – custom tags are creative words or phrases that allow you to add additional information about your horse. These tags are found when someone searches for your horse on our site or on social media.
    • Examples of custom tags are, “show pony”, “kid friendly”, “bomb-proof”, “prospect”, “in-training”, etc.

Posting and Managing Ads

Posting a New Ad

If you have already purchased an ad package

  1. Login to your account on our login page
  2. Click on the “Post an Ad” link at the top of the site

If you have NOT purchased an ad package

  1. Login to your account on our login page or Sign-Up for a new account on our sign-up page.
  2. Go to our pricing page and select an ad package
  3. Checkout in the cart
  4. Click on the “Post an Ad” link at the top of the site

Ad Approval

Once you create and submit your ad, it will be reviewed by one of our staff prior to being posted on the site. This process typically takes between 1 – 2 business days.*

 

*We reserve the right to edit or reject your ad if it violates our terms of service or contains offensive information.

Editing an Existing Ad

  1. Login to your account
  2. On the Account Management/Profile page, click on the tab, “My Ads” to select the ad you want to edit from the drop-down selection of ads
  3. Click on the pencil icon to edit the ad (a message that says “Edit this ad” will be displayed)
  4. Continue through the ad creation steps (1, 2, and 3) by clicking “Next” to go to the content that you want to edit
  5. Once on the page that you want to edit, simply make the change and click “Next” until you’re at the last page of the ad information
  6. Click on the red “Submit” button and your ad will be immediately updated with the new edited information

Social Media Promotion

Your ad will automatically post to our social media accounts within 2 – 3 business days after it is approved and listed on our site.

Searching and Viewing Ads

Contacting a Seller

  1. Login to your account (click here) or Sign-Up for a new account (click here)
  2. Click on the ad that you would like to contact the seller about
  3. Click on “Send Message” to send a message to the seller
  4. Click on “Click to View” to see the seller’s telephone number

You will only be able to view a seller’s telephone number after you have verified your mobile number from the My Account page (click here).

Managing Your Account

Changing Your Profile Picture

  1. Login to your account
  2. On the Account Management/Profile page, click on the link, “Edit Profile”
  3. Scroll down the page and click on “Profile Picture”
  4. Select the photo to upload
  5. Click the button, “Update My Info” to save your changes

Still Need Help? Send Us a Message.